• Known for creativity, ingenuity, team player, and having a fun personality
• Value professionalism with years of serving in customer service
• Possess extensive experience with industry’s popular software applications
• Able to learn new skills and work-flows quickly
• Absolutely willing to relocate anywhere with an propitious offer

Experience

• Graphic Designer at Tag Up by Rischard Marketing, Inc.
  • May 2022 to May 2025
  • Fergus Falls, Minnesota, United States
  • Duties:
    • Crafted unique products, such as bag tags and locker plates for collegiate and professional sports teams.
    • Transformed client ideas into innovative designs by actively communicating and refining revisions throughout the process
    • Utilized brand identity for all clients; reinforcing brand loyalty and recognition
    • Leveraged data-merging tools to customize artwork with personalized information
    • Ensured consistent output files by using a systematic error tracking and correction process
    • Employed CMYK color-matching techniques that improve client customer-service and retention
    • Applied page layout skills to create print-ready files for the production team
    • Mastered the art of juggling several projects simultaneously, ensuring prompt delivery and outstanding client satisfaction
    • Safeguarded sensitive information by implementing ethical handling practices, ensuring data integrity and privacy.
• Graphic Designer at Forum Communications Co.
  • Oct 2021 – May 2022
  • Fargo, North Dakota, United States
  • Duties:
    • Designed and implemented two weekly grocery ads for multiple regions, driving increased product visibility and sales
    • Ensured product UPCs aligned with visuals, streamlining the approval process and reducing errors
    • Navigated proof revisions deftly, aligning pricing changes and product visuals with client needs before printing deadlines
    • Coordinated timely submission of camera-ready PDF files, supporting the production team with streamlined processes
• Graphic Designer at Indigo Signs
  • Mar 2013 – July 2021
  • Fargo, North Dakota, United States
  • Duties:
    • Produced vivid designs for signage products, transforming concepts into clear visuals
    • Transformed photos using original artwork, creating vivid renderings of finished signs for sales presentations
    • Provided logo design/vectorization for customer identities when needed
    • Provided fabrication teams with detailed drawings needed during project building process
    • Provided installation teams with detailed drawings needed during the installation processManaged large interior sign package projects that may have included up to hundreds of individual pieces
    • Transformed ADA knowledge into actionable strategies, empowering teams to create compliant and inclusive signage solutions
    • Managed and deployed artwork for two external customer electronic message displays
    • Researched contemporary sign design trends and explored novel materials to bolster creative project outcomes
• Graphic Designer at Valley Officeworks
  • Oct 2012 – Feb 2013
  • Valley City, North Dakota, United States
  • Duties:
    • Transformed concepts into compelling print-ready designs, boosting client satisfaction and achieving project deadline
    • Mastered the operation and maintenance of a 4-color CMYK digital press, ensuring quality output
    • Transformed large customer orders with tailored data merging, creating unique experiences for each client
    • Engaged customers with tailored responses to inquiries, enhancing project understanding and satisfaction
• Graphic Designer at The Jamestown Sun
  • Mar 2012 – Jun 2012
  • Jamestown, North Dakota, United States
  • Duties:
    • Designed daily and weekly publication layouts with Quark Express and Adobe Creative Suite, enhancing visual appeal
    • Crafted eye-catching color and black-and-white advertisements for inclusion in daily and weekly publications
    • Performed quality assurance evaluations for each press run, confirming flawless color calibration and registration integrity
    • Bridged editorial and advertising teams to swiftly tackle daily tasks, fostering a cohesive work environmen
    • Coordinated with internal teams, addressing concerns pre-deadline to ensure project alignment
    • Coached newcomers through essential work-flow processes, boosting team productivity and collaboration from day one
• Seller Support Associate at Amazon.com
  • Nov 2009 – Nov 2011
  • Grand Forks, North Dakota, United States
  • Duties:
    • Empowered third-party merchants by swiftly tackling their account issues, ensuring seamless business operations
    • Assisted colleagues with work-flow training & new product knowledge
    • Engaged with internal teams until resolution of customer issues
    • Participated in company work-flow improvement sessions (Kaizens)
    • Mastered multiple platforms, including Amazon.ca and Product Ads, providing seamless cross-platform support
• Graphic Designer at Acme Electric Motor, Inc.
  • Feb 2007 – Nov 2009
  • Grand Forks, North Dakota, United States
  • Duties:
    • Created visually engaging print ads and promotional materials, consistently meeting tight specifications and deadlines
    • Oversaw the design and procurement of business cards, streamlining processes for a cohesive company image
    • Executed on-site quality and color proofing inspections at multiple press locations to ensure standards
    • Crafted vinyl decals, banners, posters, vehicle wraps, and other signage
    • Designed and coordinated dynamic digital message board layouts, enhancing visibility and scheduling efficiency
• Customer Service Representative at Amazon.com
  • May 2003 – Jun 2007
  • Grand Forks, North Dakota, United States
  • Duties:
    • Guided clients through Tools & Hardware orders, resolving pre-order inquiries with precision and care
    • Guided clients in the Consumer Electronics sector, merging sales acumen with technical insights to enhance satisfaction
    • Contributed to the creation of engaging Tools & Hardware catalogs, enhancing mail outreach effectiveness